0000012052 00000 n 0 Changing Wi-Fi Network Name and Password What technology type do I have? %%EOF How to troubleshoot a modem with no ethernet light. When you see all modem light indicators NOT ON, I'd like to advise you to check your power source, and make sure you’ve sufficient power supply feeding the modem. If you don’t know how to connect your computer to the modem, follow the instructions from our all about wireless at home page. %PDF-1.4 %���� 0000004469 00000 n Belong 4353 modem Make sure you're connected via Wi-Fi or Ethernet, and the ‘Sync’ light is a solid green colour, then follow the steps below: On your device, open an internet browser and type 10.0.0.138 into the address bar; When prompted for the modem authentication username … Wi-Fi Connection issues. H3�-�10ٚ iF b0 F�&� h��Y�v�F��#2��r�V?� zvI���9���! 0000016602 00000 n There is usually a small light near this port that will show if there is a connection. 0000001385 00000 n Add Spark Sport to an eligible Pay Monthly mobile or broadband plan and enjoy the live-action. 0000000856 00000 n There may be an issue with your modem. The DSL or WAN light is the indicator that a line connection … 0000030483 00000 n So the first thing to do is check that the cable connecting your computer to the modem is plugged in correctly. Get non-stop Netflix when you join an eligible Spark broadband or mobile plan. Add Neon to your mobile or broadband plan with Spark. 0(��;g�wnU Hi�Y̜�8��ը����t��V��f��|r�J-�w/���:�#c�� �'��T��ͦ޶g�̿��p?z�Z "�?��W�?�˺���-�J�[���}����\�'2�Z. Otherwise, if your power LED is lit on, you can be pretty safe that there is no problems with the modem. 0000000016 00000 n The primary symptom of this problem is when the “CD”, “ADSL”, or “Link” light(s) on your ADSL modem/router is not lit up. 0000003189 00000 n 0000009522 00000 n The ethernet ports on the modem are numbered one to four and you can use any of them. 50 0 obj <>stream 0000031016 00000 n Once you have plugged your computer in correctly, the ethernet light will come on in a few seconds. So the first thing to do is check that the cable connecting your computer to the modem is plugged in correctly. There may be an issue with your phone line. startxref 0000031132 00000 n 0000016022 00000 n Lights you need to check in this order: Power DSL/WAN Internet Ethernet Wireless. There are a range of factors around the home that can influence your Wi-Fi speed. Common causes of slower speeds: Dense objects: If a dense object is located between the modem and your device(s), this will interfere with (or severely weaken) your Wi-Fi signal.Examples of dense objects include refrigerators, filing cabinets, televisions, brick / marble walls, copper plumbing and mirrors. 0000001113 00000 n 23 0 obj <> endobj endstream endobj 24 0 obj <> endobj 25 0 obj <> endobj 26 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/Properties<>>> endobj 27 0 obj <> endobj 28 0 obj <> endobj 29 0 obj <> endobj 30 0 obj <> endobj 31 0 obj <> endobj 32 0 obj <> endobj 33 0 obj <> endobj 34 0 obj <> endobj 35 0 obj <> endobj 36 0 obj <>stream Please do not purchase another modem before consulting our support team. xref 0000003088 00000 n 0000007023 00000 n When your modem’s ethernet light is off but all the other lights are still on, your modem is connected to the internet but your computer is not connected to your modem. It might be useful to check the no power page to ensure your modem has the correct power requirements. Get lost in Neon. h�b```g``^����"� �� ,@Q� ���\``x� .��b��3���r\H�Tد,���;`D�,&�Y@Z���"���&L=����3�4�Y� �z����s��.����Rjԏ�ji�\�^��I� When your modem’s WiFi light is off but all the other lights are still on, your modem is connected to the internet but your computer is not connected to the modem. Here are some nbn troubleshooting questions that may help you. 0000003652 00000 n This happens when your ADSL modem/router is unable to synchronise 0000007457 00000 n Find out more. 0000003977 00000 n Belong is a division of Telstra Corporation Limited ABN 33 051 775 556. 23 28 trailer Belong 4353 modem First, make sure you’re connected via Wi-Fi or Ethernet, the ‘Sync’ light is a solid green colour and then follow the steps below: On your device, open an internet browser and type 10.0.0.138 into the address bar; When prompted for the modem authentication username and password: Enter the username ‘admin’