See more Bridgecrest reviews by job title, Good company to work for with room for advancement. If you have worked in a collections previously you will adapt quickly. At Bridgecrest, we aim to provide work that is not only challenging, but also rewarding for your accomplishments. The most common issues with BridgeCrest are around customer service, which is not as good as expected by some customers. We believe that our people make up the great company that we are, not about the numbers that we achieve. If you're not into loan servicing then it's not the place for you unless you rather deal with strictly customer service, Women rate the female-friendliness of their workplaces on. We wish you the best of luck in your future endeavors. excellent training, bonus uncapped, great advancement opportunities. Training is fantastic. The specific department I was in could not keep a single manager; they kept changing managers every few months, and with that, the expectations changed also. What tips or advice would you give to someone interviewing at Bridgecrest? It is great to hear that you find value and success in your role and in the environment here. If you were to leave Bridgecrest, what would be the reason? It was definitely something new because i have never worked for this type of company before but it was a very welcoming environment. You cannot do anything right with this company and are constantly put down. Worst company I have ever worked for. If you are not part of the "in" crowd you will be pushed out of the Company. Loan Servicing in Mesa, AZ. I see all the bad reviews but I have not had a bad experience with them. Rate your employer. Thank you for taking the time to write a review. Expect to move desks monthly so avoid large items on your desk, Very, very poor management. You'll find that everyone is here to ensure we all succeed in meeting our set goals and expectations. Good training and coaching throughout your employment. In addition, show interest in moving up and managers will be chomping at the bit to show you the way. The company is difficult to work for. Once you do what is asked you get in trouble for doing you were told. They are constantly changing the rules and regulations for calls which can result in you getting docked. Please continue to share your feedback with your leadership teams and our Talent Support team for further support. Our community is ready to answer. What is the most stressful part about working at Bridgecrest? When asking questions about it during the meeting you are told you are unprofessional because the director does not like conflict. We want to help you find great companies. Everyone is very caring. They treat the employees as human beings, and are very understanding of personal issues. Don’t even waste your time. The entire company has a toxic culture. Loan Advisors are critical to our business and to our customers, and we are thrilled to have you on our team! They have unrealistic expectations of you, and the only people that tend to move up, are "yes-men". I went from being unsure on how stressful this type of job was to fully prepared and ready to hit the floor running after the training. We appreciate you trying to stay positive, but we understand there is not always the reality. Collections through and through, bonuses are available and made to seem non-mandatory but you will be punished for not hitting your bonus. Across Bridgecrest and the entire organization, leaders are put in place and position to lead teams towards success, implement structure and balance, and to uphold company values. moving up seems promising, hardest part of the job is just staying alert and entertained while making cold calls for majority of your day. Everything is decided the last day of the month, and implicated the next day. They make sure you understand what you need to make you successful before going out to the floor. Great manager support. I believe that this is a ruthless company and the only reason people are willing to work here is because they are receiving OK pay for sitting and getting yelled at by people who dont want to pay their car payments. It’s not a customer service job so you aren’t required to abide by the customer is always right. Management and recruitment will say anything they can to make you happy, even if it's not true. They also are super stressful and put a ton of pressure on the employees. No HR presence, which was terrifying for employees and management alike. We take reviews of this nature very seriously as it allows us to improve our service. I watched so many people from my department get fired because the manager would find one person they had an issue with and ensure they were fired. The compensation and overall work culture is good. Help us be the best! It is a challenging yet very fun job place. working here is a lot of fun. micromanages, stressful, no balance, no happiness. Well management micro Manages you this company is toxic no manager last and turn around high, Micro management, no advancement, no guarantee bouns 16hr no more pay increase. How many vacation days do you get per year? If you do not hit your monthly goal they make it seem like you just dont receive the bonus that month, but if you continue not to hit your goal you will be put on an action plan and fired.