Customers Tracked. CNMEC is starting to pay out Capital Credits! Outage Resources Before calling us to report a power outage, please help us determine if the service problem exists within your home's electrical system or on our system. Check the breakers in your house and/or at the meter pole first. All Rights Reserved. When an outage occurs, you can be assured that a crew is on its way. In an effort to protect one another from contracting and spreading COVID-19, CEC has regretfully decided to cancel their traditional annual meeting and member appreciation event at Whitehall Camp and Conference Center in Emlenton. By working together, Touchstone Energy cooperatives stand as a source of power and information to their 32 million member-owners every day. 1. Touchstone Energy® Cooperatives is a national network of electric cooperatives across 46 states that provides resources and leverages partnerships to help member cooperatives and their employees better engage and serve their members. The electricity just went out and your refrigerator is packed with food. Outage Center Central Rural Electric Cooperative is continually monitoring the weather, and crews are on call 24 hours a day. Turn off your generator and let cool down before refueling. It is very important that you keep your telephone number current with us, so that we may serve you better. If the neighbors have power or if you cannot determine whether they have power, then: Check for a blown fuse or open circuit breaker in your own equipment. Dear Central Electric Cooperative Member, Safety is the culture of Central Electric Cooperative (CEC). Reporting an outage is very important call 800-375-2884 to report an outage by phone or report an outage using SmartHub. ©2020 Central New Mexico Electrical Cooperative. If the neighbors are also out of power, call 1-800-282-8610 to report an outage. Obtain dry ice to keep your refrigerator and freezer cold if power is expected to be out for a long time. Never taste the food to determine its safety. Last Updated. Annual Meeting 2020 - Saturday, April 25'th in Vaughn, NM has been Postponed: Click for more Info. © 2015 Central Electric Cooperative, Inc. All Rights Reserved. If you determined through steps one and two that the outage is not a problem with your … To speak with a Member Service Representative or to Report an Outage Call us at 505-832-4483 or 1-800-339-2521 Contact Us | Central New Mexico Electrical Cooperative Skip to main content If the neighbors have power or if you cannot determine whether they have power, then: Check for a blown fuse or open circuit breaker in your own equipment. Keep your generator outside and away from doors, windows and vents. If you have determined through steps one and two that the outage is not a problem with your electric system, then report the outage … Check to see if your neighbors have power. Customers Out. Check to see if your neighbors have power. You should: Touchstone Energy® Cooperatives is a national network of electric cooperatives across 46 states that provides resources and leverages partnerships to help member cooperatives and their employees better engage and serve their members. Click for Updated Info!! Install a GenerLink transfer switch on your meter socket to protect your linemen from backfeeding. Click for Updated Info!! Dept of Health Corona Virus Update Info - Click to View, Next board meeting is Thursday, September 24th, in Mountainair & via Teleconference as necessary, CNMEC has given a $25.00 COVID Relief Credit to all active metered accounts on their August Bill, CNMEC Offices will be closed Friday Sept. 25'th from 12 to 4:30pm. Turn the breaker off and then immediately back on to reset it.