If power returns to the Fetch box, the power board or double adaptor may be faulty. Will be considering a different box when this one has its day if not earlier! 0000006788 00000 n 1770 20 Upgrade terrible, adds absolutely nothing. Generally works well but recent interface update has reduced usability. Doesn't support TCL TVs. I have done a channel scan several times. The old EPG had channel info across top, now this moves depending on which channel i...Read more. The new design of the TV guide for fetch is not better.The new design is more intrusive without providing the formerly easy to understand information.Are the tech people and administration really that stupid.Were any customer surveys done prior to this?Will any customer surveys be done to discover what customers think about the new TV guide format and features?I doubt it. They have taken an easy to navigate TV guide and replaced it with something I am not sure I know how to describe. I virtually suffer irritation every session I watch. 0000001992 00000 n Not user friendly, clumsy and unnecessary screens popping up. The EPG now has large empty space around each channel listing, reducing the number of channels visible at one time. Please just pull the latest update and change it back. The box scans and finds all the channels but the reception will die on all simultaneously, even though when I plug antenna directly in tv signal strength and quality are 100%. Still can't work it out! Solved! adically changes the latest one to be more user friendly, unfortunately I feel they will lose customers as it has failed to tick any of the boxes on what will provide a satisfactory user friendly experience. 0000000709 00000 n The new menu messes with my eyes, you can only see 5 channels at a time now so there's a whole lot of scrolling and titles chopped in half due to the bigger boxy format. ing through and deciding what to watch or record. Fetch brings you all your entertainment in one place. 0000001829 00000 n The new TV guide is just awful! Our Help and Support pages will get you back to watching your favourite TV shows, movies and more. 0000009251 00000 n 3. After reading the current reviews I’m not convinced a remote will fix my issues.. After reading a couple of reviews below I am glad to hear I’m not the only one that thinks it sucks as much as I do.The TV guide has become unbearable to navigate through with that stupid info box that pops up every time you arrow through a channel, not to mention the 15 second delay you get whilst scrolling through the catch up section.If fetch doesn’t fix this update soon by reverting back to the old software or r...Read more. The primary reason this may be happening is because the free-to-air signal in your area could be weak.