The remote control must be disassembled and the contact pads must be wiped with alcohol to restore functionality. Press down until the entire back cover slides down slightly. my hisense tv stops responding to the remote after beingon all day. The first thing you should do then is to replace the batteries. Mute and volume buttons not working on remote, Re: Mute and volume buttons not working on remote, Initiate Programming of TV first (Menu > Settings > Voice control > Fios TV Voice Remote > Program FiOS TV Voice Remote > Auto Program/Manual Program) followed by the programming of the Audio device, Also sharing some general guidelines below that should be kept in mind when programming the TV or the Audio device/Receiver, Re: Mute and volume buttons not working on remote for TV, Unable to find your answer here? Use your thumbs to apply pressure on the back of the remote. I also triee trouble shooting my interent but still nothing. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This means that the current remote you are using is damaged and should be replaced with a new one. Check the batteries - When you press the AT&T button located at the top of the remote control, the button should shine brightly. If you still can't get them to work go to: settings>voice control>fios voice remote>Program Fios voice remote>Manual setup and follow directions to setup your make and model of tv. It is possible that the Television and the remote got de-synced due to which the Remote’s signals are not being registered by the television. Reposition the back cover onto the remote, and slide down to snap it into place. You should see the "TV" button light up red and then go out. Sometimes the problem can be caused by the remote not paired to the Fire TV. Thanks. When the setup has a Receiver/Audio device b/w STB and TV and connected via HDMI, Make sure it is powered ON. Get answers. Try to use the remote and check to see if the issue persists. Join the conversation! A wonderful TV that I am proud to have enjoyed over the last few years. Press and hold the TV’s power button for 30 seconds. If you have the voice remotes you need to remember to point them at the tv to work. Its started with the AV button where I have to press it so hard for the TV to respond. The TV will display "New Magic Motion Remote is registering." 06:14 PM, 1. I thought it was working properly so I ended my call. They are Bluetooth to the Fios box, but infrared to the tv. - edited Then I noticed the volume buttons don't work. Learn how to reset your remote to the original factory settings, U-verse remote controls overview with button descriptions. A registration was successful … If you don't see Volume change during programming process (either Auto or Manual), Select the option: No - Let's try another code set for your TV. If ALL the buttons on the remote control are not working, try replacing the batteries. Does this mean I just need new remotes? Sometimes the Receiver/Audio device can be powered OFF and because of that, the remote might only be auto programmed to TV and not to the Receiver/Audio device, ake sure remote is pointed directly to the device. Showing Content for | Change your ZIP Code, Enter another ZIP to see info from a different area. Causes of a Roku Remote Not Working . Make sure remote is pointed directly to the device (TV or Receiver/Audio device) when pressing "OK" to test Volume or Power. It removes Fire TV settings from the remote. Try this a few times until you see volume change or else enter the Model# manually. Then as the days and weeks pass, other buttons, one by become hard to respond. Help others. To make sure that it is paired properly follow the troubleshooting steps listed below. Please note that only the OK key is used for both Volume and Power tests during the programming and using any other key during the setup might hamper the programming flows. If the LED flashes red five times on any button press, this is an indication that the batteries are very low and should be replaced. Does this mean I just need new remotes? We're sorry that didn't solve your issue. The DVD mode allows you to control your DVD player, and the AUX mode is for auxiliary equipment. The first thing that you need to do whenever the remote fails to work is to assume that the battery is already drained. If you have an Android or iOS device then you can go to their respective app stores and download the Fire TV app. If  it does not pair then unplug the power adapter from the Fire TV device or from the wall outlet. Military, Teachers, Nurses & First Responders, Verizon Fios Community Terms of Service and User Guidelines. 05:09 PM This will not factory reset the Fire TV device. Sometimes the Receiver/Audio device can be powered OFF and because of that, the remote might only be auto programmed to TV and not to the Receiver/Audio device. But something peculiar is happening with my remote control. ... Mute and volume buttons not working on remote for TV ‎08-12-2020 07:50 AM. Plug the power back in and turn the TV on. Mute and volume buttons not working on remote ‎03-25-2020 03:35 PM.